Download the First Level Help Desk brochure (PDF file)

myinternet's help desk service provides a single point of contact for all your users, for any problems they may experience with the service and software.

Our knowledgeable help desk support staff solve problems quickly and effectively to minimise downtime and maximise productive use of your hardware and software. We can support all user levels from inexperienced teachers through to experienced IT professionals requiring additional expertise.

Benefits of First Level Help Desk

• You don't have to have invest in staff.
• It is myinternet's core business to know the service.
• Reduce operational costs as you don't have to invest in resources, facilities and training.
• Single point of contact for all customer requests.
• Focus your internal staff on education issues rather than technical support.
  

This product comes as an optional item when your education authority purchases any of the myinternet packages. Please contact us on sales@myinternet.com.au for further details.
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